This Privacy Policy outlines how Elite Edge Legacy ("we," "our," "us") collects, uses, stores, and protects information from users of our website (www.eliteedgelegacy.com) and the mobile application, Elite Connect. By using our website or app, you consent to this Privacy Policy. This Privacy Policy applies to our website and app, which enables users to track leads and lead data related to businesses.

We take the protection of your information seriously and follow the laws and regulations within the Information Technology Act, 2000, including the applicable data protection rules in India.

We are continually trying to be transparent in the collection of your information.

Elite Edge Legacy complies with all Indian Laws applicable and shall cooperate with all law enforcement inquiries in regards to sharing of personal details as and when asked for. All reasonable efforts have been made to ensure that the information on the site is authentic.

Realtime Realtors shall have no responsibility whatsoever in this regard.

1. Information We Collect

We collect information that you provide to us voluntarily, as well as passive information collected when you access our service.

a) Information You Provide Us:

• Name, phone number, email address, and any other specific information directly given by you when filling out a form or provided by you in a communication.
• Any lead details you are managing from the Elite Connect CRM app.
• Call duration information related specifically to assigned leads to help us measure productivity.

b) Information Collected Involuntarily:

• IP address and browser information for your general website access.
• Device-specific information and usage pattern of the app you provide us helps improve our service.
• Cookies, which are small files saved on your browser that allow Elite Edge Legacy / Elite Connect to remember potentially relevant information to help improve your overall experience. You can decide to accept cookies or decline them.

2. Information We Use

• Managing and tracking real estate leads.
• Improving our website, app, and services.
• Sending you updates, reminders, and other important notifications.
• Tracking team productivity in the CRM.
• Ensuring a good and secure user experience.

3. Data Storage and Security

We use GoDaddy to store your information securely. We take reasonable measures to protect your information against unauthorized access, loss, or misuse.

We don’t share your personal or lead data with any third party. This information will never be shared with any third party. It will only remain with us, safely protected.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We only disclose information if required by law or legal process or to protect the rights and safety of our users and ourselves.

5. Use of Elite Connect

For our CRM users, Elite Connect:

• Organizes the leads by status.
• Records the time calls were made to the leads so we can track productivity.
• Allows for storing client information so we can follow up easily.
• Does NOT access your contact list or any other phone data.

6. Third-Party Services

We use GoDaddy servers to host and store data. Other than that, we do not supply your information to any other outside company for their marketing or unrelated needs.

7. Your Rights

You may request to review, update, or delete your personal data that we hold. You may opt out of any updates or marketing messages from us in the future.

8. Changes to this Policy

We may update this Privacy Policy from time to time. If we make major changes, we will notify you via our website or app. Please be sure to check this page often so you know the current version.